VISION 2030 · A NATIONAL AI PRODUCTIVITY PROPOSITION

From connecting the Kingdom to empowering the Kingdom with AI.

This partnership is not building a standalone AI product. It is building a commercial system that turns Mobily’s trust, distribution and infrastructure into national productivity, a local digital industry and GCC exports.

English Munjiz AI work platform
The product is the execution interface for national value
THE STRATEGIC PROPOSITIONMake Mobily the orchestrator and national gateway of Saudi Arabia’s AI productivity economy.

01 · WHY NOW

The digital foundation is leading. Productivity is the next frontier.

#1

globally in ICT development

Saudi Arabia in the 2025 ITU index

SAR 495bn

digital economy

approximately 15% of 2024 GDP

SAR 180bn

ICT market

the foundation for the next layer of AI value

CST official release
World-class digital foundationA trusted AI execution layer for allNational productivity and new industries

02 · VISION 2030 VALUE MAP

Turn the partnership model into four national outcomes

Thriving economy

Raise daily productivity across SMEs, enterprises and government

Tasks completed · cycle time · digital revenue

Vibrant society

Give Arabic users a natural, trusted path into AI

Active adoption · inclusion · service experience

Ambitious nation

Embed trusted, auditable AI into institutional capability

Compliant adoption · public service · decision quality

Global ambition

Create a Saudi AI product and operating model for the GCC

Local IP · talent · regional replication

03 · THE NATIONAL VALUE ENGINE

National value is not the sum of product features. It requires three value transitions.

01

Product value

Complete one task better

Task success · quality · speed · trust
02

Organisational value

Build a stronger way of working

Productivity · cost · growth · service
03

National value

Diffuse and accumulate capability in Saudi Arabia

AI adoption · Saudi skills · resilience · non-oil exports
THE BUSINESS MODEL IS THE TRANSMISSION MECHANISM

The product delivers value. The business model makes it compound.

01

Combined supply

Mobily trust and distribution + Munjiz product + iDA technology

02

Scaled adoption

One trusted gateway for citizens, SMEs, enterprises and government

03

Successful tasks

Measure adopted outcomes—not tokens or conversations

04

Commercial returns

Core uplift, digital revenue, enterprise growth and cloud demand

05

Local reinvestment

Saudi skills, talent, Arabic capability, infrastructure and GCC exports

One growth mechanism creates both commercial returns and national value

More successful tasks create digital revenue and cloud demand. Those returns fund local capability, making the platform more valuable, trusted and exportable.

04 · VALUE MADE TANGIBLE

Scenarios are not feature lists. They are where national value becomes real.

A Saudi SME owner

From idea to operating company

Munjiz turns a voice brief into a bilingual market scan, proposal, budget and customer follow-up—using approved company knowledge.
More productive SMEs · higher-quality jobs · faster digital adoption
Munjiz scenario demonstration

05 · WHY MOBILY

Mobily can orchestrate AI from a tool for the few into productivity available across the Kingdom

01

Trust

Long-term relationships, brand and local accountability

02

Distribution

Mobile, home, enterprise, care and retail touchpoints

03

Infrastructure

Connectivity, cloud, edge and security

04

Operations

Billing, service, compliance and national scale

05

Proof

Mobily uses the platform first and becomes the reference

This directly advances Mobily SHINE 2030: digital leadership, customer experience, enterprise growth and a future-ready organisation.

06 · WHAT THE MODEL ACCUMULATES

Commercial returns accumulate into five national assets

01

National AI gateway

Arabic-first companion for people and families

Durable national capability
02

Enterprise productivity platform

Knowledge, data, agents and completed work

Durable national capability
03

Trusted public-sector environment

Saudi-hosted, auditable and governable

Durable national capability
04

Local skill ecosystem

Industry workflows, developers and partners

Durable national capability
05

Talent and operating system

Saudi teams, governance and repeatable methods

Durable national capability

07 · SAUDI CONTROL BY DESIGN

Trust is both a national requirement and the commercial foundation for scale.

Identity & access
Saudi data residency
Sources & audit
Approval for high-risk actions
Local operations & support

08 · GLOBAL EVIDENCE

Leading operators prove that value comes from distribution, productivity and platform operations—not a single feature.

AI for everyone
100m+

China Mobile · Lingxi monthly active users

AI is embedded into mass-market products, enterprise delivery and internal digital employees.

AI for industries
37k+

China Telecom · industry customers served

Internal scenarios become standardised industry agents delivered through one intelligent cloud.

AI for service
15% → 60%

Vodafone · first-time resolution

Private knowledge and human escalation turn an assistant into a measurable customer journey.

AI operating model
1,100+

e& · AI use cases group-wide

A common roadmap, platform, governance and talent model replaces isolated proofs of concept.

09 · THREE STRATEGIC HORIZONS

From Saudi lighthouses to national adoption to GCC export

HORIZON 1

Saudi lighthouses

Visible outcomes inside Mobily, leading enterprises and public institutions

HORIZON 2

Kingdom-scale adoption

Embed in plans, workflows and services while building the local ecosystem

HORIZON 3

GCC export

Take Arabic-first products, industry skills and the operating model across the region

10 · LEADERSHIP AGENDA

The decision is a national value-creation model—not a product procurement.

  1. Align on Mobily as the leader and national gateway for trusted AI productivity
  2. Commit commercial returns to Saudi skills, talent, infrastructure and the local ecosystem
  3. Commit to Saudi control, Arabic-first design and auditable trust
  4. Build one product and operating system spanning people, enterprises and public institutions
  5. Create a new digital industry born in Saudi Arabia and exportable to the GCC
Return to the vision
Method and evidence sources

The national-value narrative combines official facts with public frameworks from leading consultancies. External cases illustrate mechanisms; they are not evidence of realised impact for this partnership.